Hello,
I purchased the Newspaper theme today and installed it successfully. However, whenever I try to edit a page with the tagDiv Composer (by clicking the “Edit with tagDiv” button), I get the following error message:
ERROR Error at zones: 6(models): 0(dom). The model does not match the content. Current state has involved an issue. You could try an UNDO operation (CTRL+Z / CTRL+SHIFT+Z).
screenshot of error
Because of this, I’m unable to edit any page.
Could you please help me fix this issue?
Thank you in advance.
Hi,
Most of the time, the problem is from a shortcode that is not compatible with our theme or a plugin conflict; therefore, after you set it with tagDiv Composer and save the page/cloud template, the next time you try to edit it, you’ll get that error.
If is only for one page or a cloud template (it can be on the header or footer, you can change them for tests and see if the problem persists), this is from some settings/shortcodes set on it and it can be fixed using the page revision https://wordpress.com/support/page-post-revisions/
Thank you!
