Hello, since the last time i updated my theme and WP to the newest version, I have been experiencing issues relating with website (dailynewsng.com.ng) dragging and unnecessary breakdown from my backend and visitors’ side. And as a matter of fact, I started having my hosting resource limit eating up.
I have queried the hosting company severally, and part of the suggestion is to reach out to my theme support for a probable theme error or in conflict with WP new version.
I’m currently on WP Professional hosting plan on my website with the following allocations, how they are not enough to handle the website request is what is not clear. The hosting plan is even far from what I needed on my website, but I upgraded to it maybe to have enough allocations to handle the downtime. But still same dragging and downtime always.
SPEED Usage — 400%
I/O Usage.— 4MB/s
IOPS — 1024
NPROC — 100
Entry Processes.— 30
Physical Memory Usage — 4G
Please, what is the way out of this issue? Thanks
Hi,
First, please make sure there’s nothing wrong on the website. For example, this issue shown in the screenshot may be caused by a code snippet plugin:
Also, while logged in, check the browser console for any errors.
Additionally, you can try using plugins like Query Monitor to check for slow queries and identify any performance issues.
Okay. Let me go and uninstalled the plugin and see the result. Thanks
Thanks, the Query Monitor used shows that the td composer is having an issue. See the screenshot attached
Hello,
Please make a full backup of your website and please contact us via email at contact@tagdiv.com and please provide WP-Admin and cPanel or FTP access to the website. We’ll check it as soon as possible.
Thank you!
Done as requested, awaiting the resolution. Thanks
I am yet to have update on the reported issues.
Hi,
Colleagues on email will check as soon as possible.
Thank you!
