How Do I get support?? NOT seeing Theme Panel

Posted in: Newsmag
Post count: 7

I am very frustrated. Trying to setup this theme and I do not see the theme manager. If I click on header tab I don’t have any options just standard admin menu. I also get prompts to upgrade to pro but if I try to do that it gives a 404 error.

Is there no direct email for support??

Post count: 20688

Hi,

Installing and using the theme is very simple. After you install the theme and activate the composer plugin https://prnt.sc/ZseUA9EF-tVy the theme panel will show up like this https://prnt.sc/1g4ODxkX4mEp Those are all the theme settings.

I’m not sure what option you are seeing for upgrading to pro. There’s no pro version of the theme.

If there is a problem with the theme on your website then we will check directly on your website. Please send us an email at contact@tagdiv.com and provide a link to the website and admin login (user and pass). We will check as soon as possible.

Thanks.

Post count: 7

I tried to watch the video under documentation but it gives a message that the video is private. Where is the best documentation to learn how to populated the home page with dynamic content and setup tower ads in the sidebar? Also info on how the tagDIV editor works so I can get my client up to speed.

Also, in my email reply can you recommend a plugin or other maintenance plugin option to display the holding page but still be able to preview the sites and select templates.
Thanks.

Post count: 20688

I replied via email. Please let me know if I can help more.

Thanks.

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