Hello,
I am writing to report an issue with the tagDiv Mobile Theme plugin on my website, MODISTA (modistaua.com).
I am using the Newspaper theme with the Polylang Pro plugin to create a multilingual site. I have set up the Ukrainian and English versions, and the content on the pages switches correctly when a user changes the language.
However, the mobile menu does not change language. It remains the same regardless of which language the user selects.
I have already tried the standard troubleshooting steps, including:
Creating a separate menu for each language (e.g., “Main Menu UK” and “Main Menu EN”).
Assigning these menus to their respective languages within the Polylang settings.
Despite these steps, the mobile menu functionality remains static. It appears there may be a conflict between your mobile plugin and Polylang.
Could you please investigate this issue and provide a solution or a workaround? I’m happy to provide temporary login credentials if needed.
Thank you for your time and assistance.
Best regards,
Taras
Hi,
There could be such issues unfortunately. I can add this on our list but I can’t say if or when our developer team will have the time to check. We try to maintain compatibility with the WPML plugin and this as well takes a lot of time and effort.
My suggestion is to not use the mobile theme plugin in this case. The responsive version works fine with the menus. Please consider disabling the mobile theme plugin.
Thanks.
Hello. I hope your developers will fix everything; that would be great. It is not possible to disable the mobile plugin because when I check it on pagespeed.web.dev, my site has a performance of 99%, and when the mobile plugin is disabled, the performance drops significantly to 50%. I have temporarily found a solution by automatically inserting the Polylang language switcher shortcode. I will wait for your specialists to solve this problem, as I don’t want to change themes; yours is the best, in my opinion!
https://prnt.sc/c3wGgOF0Fe0X This is a screenshot of my site’s performance with the mobile plugin enabled.
That will be the downside, losing performance. The mobile theme is usually much better than the responsive version because its a very simple plugin with just a few basic options.
If the solution you found works, then you can use it for the time being. Then if our developers find a fix for it they will add it in the theme.
Thanks.