Theme editor error, Word editing error, both of which are causing problems. Editing itself doesn’t work, so I can’t resolve them. Please help.
I can’t edit WordPress or the theme editor. Please help. I don’t have any backup files. Please maintain the current state and fix only the parts that are causing the error.
I’ve sent you a password reset email. Please check it.
Hi,
I tried to check the provided links to investigate the images, but it appears that your website has some restrictions and it can not be accessed by me – https://i.imgur.com/8kle2AH.png
If you emailed us related to this situation, then we’ll check it out via email.
Thank you!
Sorry, overseas IP DDoS attacks are so severe that we’ve blocked overseas access. You can bypass them by accessing them using a South Korean IP. Please help me~~
Your responses are also slow, so it’s difficult to know when and how to keep the site open.
my home url : https://politicadeverdade.com/kr
I also sent an email.
Hi,
Most of the time, this https://i.imgur.com/LwIKnm1.png problem is from a shortcode that is not compatible with our theme or a plugin conflict; therefore, after you set it with tagDiv Composer and save the page/cloud template, the next time you try to edit it, you’ll get that error.
If is only for one page or a cloud template (it can be on the header or footer, you can change them for tests and see if the problem persists), this is from some settings/shortcodes set on it and it can be fixed using the page revision https://wordpress.com/support/page-post-revisions/
This one https://i.imgur.com/Xcp7e8m.png usually it’s from a plugin conflict, please make a test using only tagDiv plugins and see if the problem persists.
Thank you!
There are many revisions. So, if I try to roll back to a week ago, before the error occurred, selecting a week ago and clicking Save will result in another error. Because of the error, I can’t go back.
Hi,
Can you please test it if this situation appears on other pages? If the problem is only on that page, then it will need to use a page revision as mentioned above, because some changes that have been made on that page are creating the problem. In case you want, we can take a closer look and identify the element. For this, we will need WP-Admin access, which can be provided via email at contact@tagdiv.com and include the link to this topic. We’ll check it as soon as we can.
Thank you!
