Cannot Register New Purchase Code / Domain Assignment Issue

Posted in: Newsmag
Post count: 2

Dear TagDiv Support Team,

I am writing to request assistance with assigning my newly purchased Newspaper theme license to my live website.

The Situation:

I recently acquired a live website that was developed by a third party.

The website is currently running an unauthorized or legacy licensed version of the Newspaper theme (Version 12.7.1 – Registered but Unassigned). The license was initially tied to the developer’s account, and I cannot reach them to resolve the issue.

To secure my site and ensure I receive critical updates, I have purchased a brand new, valid license under my own Envato account.

My Goal:

I need to formally associate my website’s domain with my new license key. I was unable to use the “Register via Envato” option and the manual registration fields are unclear/unresponsive.

Post count: 35449

Hi,

What you need to do is to use the new key you get from your Themeforest to activate the theme. For this, you need to go to Newspaper > System status, and if there is a key, press the reset key button. After that, use the new license key to activate the theme on that domain.

Thank you!

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