Mobile Menu Selection Fails to Save and Function (tagDiv Composer)

Hello tagDiv Support Team and Community,

I am facing a critical issue while attempting to set up the Mobile Menu in the tagDiv Composer header builder. The setting fails to save, resulting in a non-functional mobile menu.

Detailed Problem Description

• Desktop Header (Working): I used the standard Header Main Menu element for the desktop version. I successfully selected the custom menu I created via the “Select menu” dropdown. After saving, the desktop menu displays and functions perfectly on the live site.
• Mobile Header (Not Working / Bugged): I am using the Responsive Design settings to add a dedicated Mobile Menu element for mobile viewports. I select my custom menu using the “Select menu” dropdown and then click Save (Publish button).
• Result on Live Site: The mobile header displays the Hamburger Icon, but it is not clickable (non-functional).
• The Saving Issue (The Core Bug): When I return to the editor (tagDiv Composer), the Mobile Menu element has reverted its selection. The “Select menu” dropdown has reset itself back to the default state: “-Select menu-“ (instead of displaying the menu I chose). If I re-select the menu and save again, the problem immediately repeats.

Request for Assistance

This appears to be a bug where the editor fails to persistently store the menu selection for the Mobile Menu element.

Has anyone encountered this issue, or can the tagDiv team advise on a fix?

Website Details:

• Website Link:https://tech-fz.com/

Thank you for your urgent assistance!

• This topic was modified 8 months by wo4pipa.

Thank you for your reply.

I have been testing simultaneously while waiting for your answer. I deactivated the previously used plugins one by one and then re-enabled the “Show Mobile Menu” feature under Theme panel – Mobile header.

The Mobile Menu feature is now working properly. I’m not sure if my procedure was correct, but it is functional.

However, I would also like to ask how I can set its appearance, such as the font size or the background color, as I cannot find the settings location for these options.