Hi, in the version 12.7.4 there seems to be an issue with ‘Lightbox’ option within the posts.
– I have “General Modal Image” active in the theme panel.
– Beyond that, I am using the Lightbox configuration on almost every image included in posts.
Since the last update, the lightbox is broken.
– If the option is active in post editor, only error message is shown on live page (“Cannot load image #1”). For example this post.
– When I disable the lightbox in post editor, live page is working – probably because of the “General Modal Image” option in theme panel. For example this post.
– Also tried a combination when the “General Modal Image” is disabled and only “Lightbox” in post editor is active – then the same error message is shown.
Until the new version of the Newspaper, everything worked just fine even when both of the options were active. Could you please take a look on that? Of course, I can edit every single existing post and disable the “Lightbox” option there, but it would be great If some fix could be done from your side.
Many thanks!
Hi,
I just tested and in my case see to work https://i.imgur.com/RmoS13C.png https://i.imgur.com/YHSdsSC.png – https://i.imgur.com/wAkLsTa.png
If you can provide temporary WP-Admin access to investigate this, we can check it. For this, please contact us via email at contact@tagdiv.com and provide us with a user and password.
Thank you!
Thank you, just sent my admin credentials to your address.
Tengo el mismo problema desde que actualicé a WordPress 7.0.Por favor ,podéis dar la solución públicamente de este problema?
Hi,
@susanapri Maybe it’s the same issue from above, but there was no WordPress 7 back then. I see my colleague Calin provided a code to fix it in that case, as it was the best solution to avoid making changes on the website or disabling plugins. You could test the same solution to see if it works.
The code is here -> https://pastebin.com/TZY7Q0Gx
Please copy it from there and add it in the theme panel custom JS section -> https://prnt.sc/OsEw4xhC4c2H
The last step is to clear the cache and check if the problem is solved.
If the problem isn’t solved, I will take a closer look at it. You can send us an email at contact@tagdiv.com and provide a link to the website and admin login, also an example of the issue. And please include a link to this topic in the email.
Thank you!
