Hello,
I need to update the license key for my site, but I am unable to do so in the backend.
The Issue: My site was originally installed using a different license key that I no longer have access to. I have purchased a new license, but when I go to the “My License” tab, I only see the “Manage your domains” message.
There is no input field to enter my new purchase code and no button to deregister the old one.
Please let me know how I can clear the old activation data so I can register my new key.
Hi,
To replace the current license key with the new one, you’ll need to connect on that domain and go to Newspaper > system status, there you’ll see a reset key button, click on that button and the current license key will be removed, after that use the new license key to activate the theme.
Normally a license key is for 1 website, please check the ThemeForest license specifications here – https://themeforest.net/licenses/standard – https://themeforest.net/licenses/terms/regular -> https://prnt.sc/X0AldIM7e7ni
We allow the key to be used on 2 websites at the same time because we consider that most website owners require a testing website besides the live website, and the theme must be activated there as well.
If you used the license key on more than 2 domains, then it will require more license keys. Also, we can not interfere with the domains that are online and use the theme that has been activated with the license key.
