Hi,
Since installing LiteSpeed Cache, my website has been very slow when clicking on any page or post.
I tried going back to WP Rocket, but the problem persists. Interestingly, when I disable the tagDiv Cloud Library plugin, the site responds normally again.
Has anyone experienced this conflict between LiteSpeed Cache and tagDiv Cloud Library?
Is there a way to use both without causing such slow performance?
Thanks for any suggestions!
Hi,
Normally, this should not be a problem, but if you want to use WP Rocket, then make sure the settings are as mentioned in our guide. Just make sure that you do not have any old cache or object cache on the backend.
Another approach is to disable the theme plugins, delete the theme, and reinstall those theme plugins from Newspaper > plugins. By doing this, you’ll ensure the theme plugins’ files are clean and have no changes.
Thank you!
The problem is that I have already configured everything and I still can’t find what’s causing the issue. When I click on a link, it takes more than 20 seconds to respond/load.
However, when I disable tagDiv Cloud Library, everything works fine and the site responds quickly.
Is there any way to fix this? This wasn’t happening before, and I’ve actually managed to improve the overall loading speed, so I’m not sure why this is happening now.
Thanks
Did you set tagDiv Cloud Library as an exception for caching?
“I ran Query Monitor and found the exact error: the server is experiencing severe cURL timeouts (over 20 seconds) whenever wp_remote_get attempts to connect to cloud.tagdiv.com.”
Hi nuevo116, if you can make a backup and contact us via email at contact@tagdiv.com and provide wp-admin and cPanel or FTP access. We’ll take a look and see what could be the problem, it is possible to be a conflict between plugins or with some option from the plugin.
