Tagdiv cloud library plugin suddenly deactivated itself when restarting mariadb or mariadb crashed. This has happened several times recently. Can this plugin remain active even if mariadb restarts or the server restarts?
Hi,
This kind of issue can occur when the plugin version is not compatible with the theme. I recommend deleting the plugin and reinstalling it from Newspaper > Plugins.
I hope this helps!
If I delete the plugin and reinstall it, will I lose my current setting cloud templates?
Hi,
Now, the cloud template settings are saved in the database, and disabling or deleting the plugin will only affect files, without touching the database. And after reinstalation the plugin will have all settings and templates.
I’ve uninstalled and reinstalled it. But today, even though MariaDB hasn’t crashed and has been active for a few days, the Tagdiv Cloud Library suddenly deactivated itself today. I’m really confused why the plugin keeps deactivating itself.
Hi,
If you want, we cna take a look, you need to have a full backup and contact us via email at contact@tagdiv.com and provide wp-admin and cPanel access. Include the link of this topic in the email to can identify you faster.
Thank you!
