Not Able to edit HomePage in TagDiv Composer, getting 500 internal error

Posted in: Newspaper
Post count: 107

Hi,
We are not able to edit the home page content on tagdiv composer, but are able to edit the article and review pages content with composer.

We are getting – Server Error
500
Internal Server Error

Error box says – Layout sync error in Content
The editor expects 6 zones but the page is rendering 0. Usually caused by an unclosed HTML tag in a text block (e.g. <div> without </div>). View page Undo (Ctrl+Z / Ctrl+Shift+Z) to restore.

We checked the code with AI, and there are no unclosed HTML blocks.

We have tried to disable all plugins except tag divs, that did not work.
It is working fine on our other website, though. Maybe some code issue here.

Cannot understand the problem; it works on one page and does not work on home page.

Do help.

Thanks
SP
http://www.GadgetBridge.com

Post count: 20688

Hi,

If it’s happening just in the homepage then it’s most likely something from the page content that’s causing it. Can I take a closer look the page as well? Please send an email at contact@tagdiv.com and provide admin login and a link to this topic, I will check it.

Thank you!

Post count: 107

Sent

Post count: 20688

I can’t seem to find the email. I’ve searched through the emails for a link to this topic, or your website URL, or the license key, or your email, but there was nothing.

Could you please send the email again? And please add something in the email so I can identify it, like a link to this topic -> https://forum.tagdiv.com/topic/not-able-to-edit-homepage-in-tagdiv-composer-getting-500-internal-error/ or a link to your website. Let me know after sending it so I can look for it and start checking the issue.

Thank you!

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