Hi,
Some articles on the site are still displaying with the default Newspaper theme layout instead of the assigned global custom template. The issue happens randomly even though the custom Single Post template is set as Global, certain posts fall back to the default layout until the cache is cleared and then flip back again. Can we check why the global template assignment is not consistently applied across all posts?
Thank you in advance,
Hi,
There are 2 cases when a post will not use the global template.
1. There is a post template set specifically for it -> https://prnt.sc/1yNWRUToAIis
2. There is a post template set for the primary category of the post -> https://prnt.sc/cNu7FP-9rla9
Other than these, all the posts should use the global template.
But if the correct post template is used after you clear the cache, then it must be some kind of caching issue. I could take a look at it, you can send an email at contact@tagdiv.com and provide a link to the website, admin login, and an example. Please also include a link to this topic in the email. I will check to see if I can find out why this happens.
Thank you!
Email was sent with required info.
Thank you!
Why do I have to buy a second license for a staging site? I am making multiple changes to my live site so I need to use a staging site. It seems a bit much that you would expect me to buy another license for my staging site. The live site is the one registered. Is this true?
Hi,
To clarify, you don’t have to buy a second license for a staging website. It’s even specified in the theme license panel -> https://prnt.sc/qaxGZwqkZdjg So a key can be used on a main website and a staging website.
Please explain what the problem is exactly. If your key is already assigned to two websites, then that’s the maximum. If maybe you had a staging and now you have a new staging, then the key can be moved from one to the other. I can check as well if you tell me what you want to do and what the problem is.
Let me know.
Thank you!
