Instagram photos/posts not showing again / SWIS

Posted in: Newspaper
Post count: 40

Hello,
I have an Instagram activated and embedded into my page code.
It used to work normally. However, now I noted that when browsing the page in Incognito mode, the photos not showing.
If I am browsing the site from my normal signed in Google Chrome browser, the photos are showing normally.
I removed connection and reactivated it again, but it did not help.
Because in incognito mode it shows 7025 followers, while in normal mode it shows 8690 followers (actual currnt number is 8691 followers), I understand this is a cache issue.
I do have both EWWW and SWIS activated.
When I deactivate SWIS, the incognito page starts to show photos/posts normally and the number of followers raises to 8690.
So clearly SWIS and Instagram feature do not like each other.
Can you advice how can I make Instagram feature and SWIS be friends?
My web site is photography site with heavy pages, so caching is important to me.

Post count: 20688

Hi,

I actually didn’t know about Swis until now. I knew that Ewww was a plugin for image optimization, but I didn’t know they also provide website optimization as well.

It definitely sounds like a caching issue, maybe also a lazyload issue if the images are not loading. Does it not display correctly if you clear the cache manually? I see there is an option https://docs.ewww.io/article/103-page-caching

At this time I see the images and the correct number of followers https://prnt.sc/nd81dyaiIv9y Is Swis inactive? What if you activate it and check in the browser console, are there any errors concerning the Instagram images?

Thank you!

Post count: 40

Hello Simion,
Thanks for your respond. Yes, the plugin was deactivated as a temporary workaround.
After I activated SWIS again, the photos are cached normally.
As far as I understand with the next photos added, the cache will not update new images and they will be unavailable, as before. So let me wait until the new photo will be published on Instagram so I can try to clear cache manually and tell you the result.

In EWWW lazyload is deactivated since this is a photography site. But I will try to play with it.

I will update the thread in several hours or few days.

P.S. Looks like I forgot to post a URL to the site with the issue, but you correctly pointed it out. Thanks.

  • This reply was modified 1 month by Sergey.
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