Mobile header template issues

Posted in: Newspaper
Post count: 17

I’m using the latest version of Newspaper with Cloud Templates.

I created a custom Cloud Header called **”Header Template – Habersham News.”**

I can edit the desktop version of the header without any issues.

However, when I switch to the **mobile version** inside the Header Template and make changes (for example adding a hamburger menu), the editor says the changes were saved, but when I close the template and reopen it, all of the mobile changes are gone. The desktop changes persist normally.

Because of this, I ended up editing the mobile header directly inside my **Single Post Cloud Template**, where the changes do save correctly. That solved the problem for single posts, but Pages (such as my Obituaries page) still use the global Header Template, so they don’t receive the custom mobile header.

My questions are:

1. Is this expected behavior?
2. Should the mobile version of a Cloud Header Template save independently of the desktop version?
3. Is there a known issue where mobile edits to a Cloud Header Template are not persisted?
4. What is the recommended way to have the same custom mobile header (logo, hamburger menu, search, ad, etc.) appear consistently on both Posts and Pages?

Thanks!

Post count: 20688

Hi,

While I’m not quite sure what’s happening exactly, I do see a mobile menu and a search inside the content of the homepage, not in the header -> https://prnt.sc/SNrqVyfjCB0K

In the post pages after I refresh the page I also see a mobile menu and search, but still inside the content, not the header, the header is this one -> https://prnt.sc/zhqYSFNarOYn

I believe you added the mobile menu and search inside the content not the header. This can be seen while clicking on the elements in the composer, for example if you click on something you can see the zone it’s in, like this -> https://prnt.sc/BbpWRHinTxxu or like this -> https://prnt.sc/0yslOal_Ohva

And I think you are also using mobile templates perhaps, which complicates things a bit.

I can help fix these things, the fastest way would be send an email at contact@tagdiv.com and provide admin access (user and pass) for the website, so I can check how the header is built and make adjustments where needed.

Thank you!

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