I am not able to edit content page using Tagdiv composer

Posted in: Newspaper
Post count: 7

My site is https://techchannel.news/. I am not able to edit the content page using Tagdiv Composer. The fonts are showing different to what I have set. How to rectify it.

Thanks

Post count: 20685

Hi,

I will need more details.

Why are you not able to edit the content withy the composer? Are there perhaps errors?

And what fonts are showing different, or where?

If there are errors when editing pages with the composer, I suggest sending us an email at contact@tagdiv.com and providing admin access (user and pass) for the website, so I can check them directly on the website. I’ll also check the font issues, but I’ll need examples. This way it will be faster, let me know.

Thank you!

Post count: 7

From the home page, I get the “edit with Tagdiv composer” message, but when inside a content page, I don’t get the message. The font is also showing different from the home page.
home pagecontent page

Post count: 20685

Unfortunately I still don’t quite understand the problem.

If there is a problem with the composer, I can take a look directly on the website. Please send us an email at contact@tagdiv.com and provide admin user and pass for the website. I will edit the homepage with the composer to see what happens exactly.

Concerning the fonts in the post page, from what I see the post pages are using a basic post template. I assume you want to use a cloud post template, or you were using one before, which looks like the rest of the website. Please check if the cloud post template is set -> https://prnt.sc/_S5MQXxVZ8qx

Thank you!

Post count: 7

i have sent the details to your email address.

Post count: 20685

I replied in the email. Please check as well and let me know if I can help more, we can continue by email.

Thank you!

Viewing 6 posts - 1 through 6 (of 6 total)
You must be logged in to reply to this topic.