In opt-builder Account Settings, setting the profile picture does not sync

Posted in: Newspaper
Post count: 5
mileto808
#542939
Jul 10, 2026 at 1:04 am

In opt-builder Account Settings, setting the profile picture/avatar does not sync with WordPress. When I comment on a post, the profile picture still shows the mystery person, and not the profile picture set in Account settings.

Post count: 20685
Simion C.
#542951
Jul 10, 2026 at 10:38 am

Hi,

I’ve tested it on my end now.

In my account I set a profile image -> https://prnt.sc/NVR5cvoTeT3M It is displayed where needed, including in the comments -> https://prnt.sc/Qud2iG8tINQV

So it should work on your website as well. The mystery person image is displayed only when the user doesn’t have an image set -> https://prnt.sc/dB35TI3g_m74

But if it’s not working, I could take a look at it. You can send us an email at contact@tagdiv.com and provide a link to the website, admin login (user and pass) and an example of the issue. I will check as as soon as possible.

Thank you!

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