Hello There.
I’m experiencing problems with the featured video box. Whenever I write the url for a video in youtube, in some posts it shows and in some other it doesn’t . There’s no specific reason to know why it behaves this way in some cases but not in other ones.
I have reviewed several times if the url was ok. And yes, it is. In fact, sometimes, the admin is unable to show a pic even when you assign the post with the format “Video”. I have to select first Galery, to get a thumbnail, and then change it into Video again, to get the thumbnail in the main page later.
However, as I mentioned before, sometimes even doing this, when you place an URL in the featured video box, the post is unable to show anything.
Could you please tell me why this thing happens and how to solve it?
Beside this problem I found another issue with Facebook social counter. If I place here the full url, for example: “https://www.facebook.com/ANYTHING, the theme automatically assigns it another https:// to the url. So the final url results http://www.facebook.com/http://www.facebook.com…..
However if I write the url without the https://www.facebook.com/… the theme is unable to find it.
Could you please have a look on this?
Hello,
Can you give me a youtube link that not work for you to check it. What you can do is to disable all plugins and check if works, could be a conflict with a plugin or something.
If not work, please can you give me access to your WordPress to take a look.
About social counter you need to write there only the username(ID) nor the full URL, like we have this https://www.facebook.com/TagDiv and we wrote in social counter TagDiv
Hope this help!
Thanks for the message!
Hello again Marius.
This is one of the videos which is not working when placed in featured video input box
If you need me to give you an access to our site, please let me know a private email address where I can send you the username and the password.
Regarding the username for facebook. I have tried what you said previously to my first post, and it doesn’t work. It works only when I write the full url. Try it by yourself.
Wait for your response. Thanks
Hello,
I’ve checked you video in a post and for me work fine see here http://screencast.com/t/pvlZoWx55L
Tip: When you click on Update button, check here to have the thumbnail, if not please click again on Update. http://screencast.com/t/RchOkc7Tou11
About the Facebook link in the social counter, you have to use only the ID, please send me access to take a look, send via email at contact@tagdiv.com and please write in title message FOR MARIUS and paste a link from this conversation.
Thanks!
Hello There again
I still have the same problem with the social counter widget. If I write a facebook page without “http://www.facebook.com” at the begining of the string the social counter doesn’t work.
However if I write the full url, for example, “https://www.facebook.com/pages/Sergio-Fern%C3%A1ndez/153998117980147?ref=ts&fref=ts” the theme adds automatically another http… and it results like this. “https://www.facebook.com/https://www.facebook.com/pages/Sergio-Fern%C3%A1ndez/153998117980147?ref=ts&fref=ts” The social counter now works, but obviously the link does not.
So I guess it is a bug which could be easily fixed by editing the code somewhere. could you please help me???
Thanks!!!!
Hi,
Please use the ID http://screencast.com/t/H7XbvYQsvv3H in your case is 153998117980147 http://screencast.com/t/VQRmWgrBAI
Result: http://screencast.com/t/J0szFjRu
Thanks for the message!
