Comment space isn't indicated in some article.

Posted in: Newspaper
Post count: 9
Grood
#57987
Jul 6, 2015 at 9:50 am

We are operating following website which is used Newspaper which I bought last december.
http://jpninfo.com

Though comment space is displayed in Some articles, in other article isn’t. So I want to ask the solution of this problem
displayed example: http://jpninfo.com/13624
not displayed example: http://jpninfo.com/12313

Because I want to set JETPACK’s comment space just under contents, I commented out <?php comments_template(”, true); ?> from 「single.php」 and 「single template_1〜5.php」. Then, I inserted <?php comments_template(”, true); ?> to 「loop-single.php」「loop-single1〜5.php」.

The articles include comment space which is publish after changing, but previous articles don’t. If we don’t use JETPACK comment, the result is same.

Please let me know how to solute.

Best Regards.

Post count: 7909
Alin [tagDiv]
#58142
Jul 6, 2015 at 5:21 pm

Hi,

I’m not sure why you have this issue as we did not tested jetpack comments, but I saw that many user use this without issues. Please try to recreate this post (add new post, paste the content) and see if you have the same issue. Also you can check if you have enabled “Allow comments” from post backend – http://screencast.com/t/WEwfa26sYEIk and change the template to see if the comments appears.

Thanks!

Post count: 9
Grood
#58258
Jul 7, 2015 at 10:43 am

Thank you!

I checked this problem. And I found the problem may origin from CDN. I search more and if the problem will continue, I will ask again! Thank you!

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