Blank page

Posted in: Newspaper
Post count: 11

Help please,

after update theme from 6.3 to 6.3.2 I’m getting the blank page after the login page.

What could be the problem?

Thanks,

Goc

Post count: 9544

Usually due to not first turning off all plugins prior to upgrade; or turning off caching first.

Remember to delete old theme when doing updates, not simply over-write.

If using a child theme, remember to check changelog to see if child files also changed and need to be updated. Same with plugin versions included with theme.

Often if you need to “recover” — via ftp or via the hosting panel, rename your plugins folder to xplugins, then login. Then rename plugin folder back, and only turn on visual composer, then other plugs to determine if one is a conflict. Don’t use speedbooster unless everything else working.

Hope that helped 🙂

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