Visual Composer Save Error

Posted in: Newsmag
Post count: 1

I am struggling with a persistent error with Newsmag theme and Visual Composer. I am using Visual Composer 4.6.2 and Newsmag 2.1.1 with a child theme. When adding almost any module to the row when attempting to save the settings of the module a JS error occurs.

Uncaught TypeError: Cannot read property 'save' of undefined
vc.atts.css_editor.parse @ VM2129:360
vc.atts.parseFrame @ composer-atts.js?ver=4.6.2:1502
(anonymous function) @ panels.js?ver=4.6.2:799
j.each.j.forEach @ load-scripts.php?c=0&load[]=hoverIntent,common,admin-bar,heartbeat,autosave,wp-ajax-response,jquery…:31
vc.EditElementPanelView.vc.PanelView.extend.getParams @ panels.js?ver=4.6.2:796
vc.EditElementPanelView.vc.PanelView.extend.save @ panels.js?ver=4.6.2:815
m.event.dispatch @ jquery.js?ver=1.11.3:4
m.event.add.r.handle @ jquery.js?ver=1.11.3:4

I have tried disabling all non-required plugins for the theme. I have used Visual Composer (same version) on other themes without any problem it seems that there is a conflict between the theme and VC

Post count: 6600

Hi codearachnid,

The theme and the VC plugin are tested before release and none conflicts within VC and theme have occurred so please make sure you empty all caches (also purge files if you use CDN host) and disable all plugins then test again. If this still occurs please switch to the main theme and check again. You can also test this using a default wp theme.

Let us know how it goes and if nothing works please provide your admin login details so we can have a closer look at this and send them via email at contact@tagdiv.com along with a link to this conversation.

Thanks

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