Missing Icons

Posted in: Newspaper
Post count: 109

Read the link https://forum.tagdiv.com/topic/icons-missing/page/3/?bbp_reply_to=30676&_wpnonce=de18ac3b45

It’s all greek to me.I don’t understand the solutions. Why do I have to do that kind of fix, why wont it just work out of the box? I drag folder to ftp themes directory and voila! It should work. It worked on a test server of mine too.

Upgraded settings from 4.5d to 6.4.

Uploaded clean folder of Newspaper 6.4

Missing search icons, social icons in footer, latest arrows, load more icon.

There must be an easy fix by now. Saw everyone having trouble in january.

Please help. Thank you so much

Domain url is: P a r a d i s e F o u n d T o u r s (dot) c o m <-no spaces.

Post count: 109

Also have this:

GET
http://www.mydomain.com/wp-content/themes/Newspaper/images/icons/newspaper.woff [HTTP/1.1 404 Not Found 457ms]

But why would that happen on this domain, yet work perfectly on my test domain. I uploaded the same folder… And in Binary too

I’m puzzled.

Post count: 109

So I’ve read for hours and see others with the same problem:

ALin responds with: I have checked your site and you have these errors in the console – http://screencast.com/&#8230;..etc Please make sure that you update the theme properly as it seems the theme’s fonts are not found and also check this without any plugins active except of Visual Composer.

Thanks!

Yes I can see the console shows an error as missing font file. But the files are in the correct directory and uploaded as binary. They are not missing.

http://www.mydomain.com/wp-content/themes/Newspaper/images/icons/newspaper.woff

Please detail the fix. Thank you so much

Post count: 22421

Hello mboydnv,
Please send an email at contact@tagdiv.com and provide wp-admin so we can take a look at the problem, also paste a link to this topic.
Thank you.

Post count: 109

I installed wordpress into another directory doing a clean install and uploaded 6.4 template, then installed the travel demo settings and voila it worked perfectly. No issues with wp-config, htaccess etc etc.. No server issues whatsoever..

Turns out the problem is with the script to update template from 4.3 to 6.4. Old settings in the DB?

wp options ID 41,42 (template, stylesheet) shows value of Newspaper, yet in the new DB with clean install it shows Newspaper 6.4, if I edit the old name to Newspaper 6.4 the theme breaks.

So how do we fix this? I am not skilled enough to prune out old template code…. What table, field in the DB could use a clean up?

Also..With the clean install, the WP Site URL and Home URL are a match. Currently it is not a match in the site that I’m trying to fix. https, and http are the values… although in the DB the values are both http, so where is that bogus code hiding?

Please help…

Thanks

Post count: 109

something is not handling the query correctly for ?7

getting 404 that includes ?7 at the end of the file name in the DB

the 404 is mentioning them. the Db should be taking the ?7 off when rendering….???

Post count: 22421

Hello mboydnv,

You received an answer via email and ftp access was requested. Please provide us with the ftp access at contact@tagdiv.com so we can take a look at your problems.

Thank you

Post count: 109

Bogdan,

My problem is NOT with the files. FTP will not help you.

What about the update script and bad code in the DB as mentioned above? How is FTP gonna trouble shoot that? You need the sql of the DB

Post count: 7909

Hi,

Unfortunately we cannot replicate this on our side that’s why we demanded ftp access.
The script just rename the shortcodes and import the panel settinngs to the new theme. You can try to make a backup of your database and try a repair for DB. Also you can try to add this code in the htaccess:

AddType application/vnd.ms-fontobject.eot
AddType application/x-font-opentype.otf
AddType image/svg+xml.svg
AddType application/x-font-ttf.ttf
AddType application/font-woff.woff

Thanks!

Post count: 109

already had the following in my .htaccess.

# Webfonts
ExpiresByType application/vnd.ms-fontobject "access plus 1 month"
ExpiresByType application/x-font-ttf "access plus 1 month"
ExpiresByType application/x-font-woff "access plus 1 month"
ExpiresByType font/opentype "access plus 1 month"
ExpiresByType image/svg+xml "access plus 1 month"

Let’s keep in mind it happened when updating 4.5d to 6.4 using the script too. this did not happen with a clean install. So there is some old stuff in the DB that is stopping the query.

I don’t understand it all, and this 7? at the end of newspaper.woff is puzzling…

any other ideas? please?

Post count: 109

PROBLEM FIXED!!

The problem that was preventing (all icons) via the newspaper.woff, newspaper.tff font files from loading on my site (travel theme 6.4 template) was:

.htaccess file in the wp-content directory with the following code:

Order deny,allow
Deny from all
<Files ~ ".(xml|css|jpe?g|png|gif|js)$">
Allow from all
</Files>

I apologize for being so frustrated over this. It really consumed tremendous amounts of my time to trouble shoot.

I hope this helps someone in the future to check for additional .htaccess files in their directories.

I deleted the .htaccess file from that directory and all is well.

  • This reply was modified 10 years by mboydnv. Reason: additional edit
Viewing 11 posts - 1 through 11 (of 11 total)
You must be logged in to reply to this topic.