Problems with author under title

Posted in: Newspaper
Post count: 20
petrus74
#69235
Sep 16, 2015 at 2:05 pm

Hello there,

since months, although the option is regulary activated, the author name under the title’s post is disappeared.

Someone could help me to solve this problem?

Thanks,

Peter

Post count: 6535
Andrei L.
#69354
Sep 17, 2015 at 9:33 am

Hi

Please make sure you have enabled the show author name option in post settings: http://screencast.com/t/lxbFW2LtJ3 Also try to clear all caches, browser cache too, deactivate all plugins except Visual Composer and test again.

Let me know how it goes!

Thanks!

  • This reply was modified 10 years by Andrei L..
  • This reply was modified 10 years by Andrei L..
Post count: 20
petrus74
#69435
Sep 17, 2015 at 2:30 pm

Hi Andrei,

I have followed your tips but unfortunately without results.

The option “SHOW AUTHOR UNDER TITLE” is always activated but in the article is not show.

Could you help me to resolve it?

Thanks,

Petrus

Post count: 6535
Andrei L.
#69669
Sep 18, 2015 at 9:14 am

Hi

Please provide you site url or send an email at contact@tagdiv.com with your site’s login details so we can inspect this issue, also paste a link to this topic.

Thanks!

Post count: 20
petrus74
#69801
Sep 18, 2015 at 8:41 pm

Hello Andrei,

I have sended an email to contact@tagdiv.com.

Thanks for your help.

Regards,

Pietro

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