User Registration Notification Error

I am implementing bbpress forum on my blog. Everything is ok except the user registration. When a user registers with the normal WordPress registration they receive a notification to set up their password, however when they register with the theme registration on the popup, I (admin) receive a user registration notification but the user does not receive any message.

I have checked with all plugins disabled but the issue is still on.

Kindly assist

thanks

You may need to setup smtp email as the theme does not manage the email, and usually this happens from built in wp mail connecting to php. Check error log also. Its also possible the signup got email but went into junk folder. Smtp email is sometimes solution for this issue as the receiving mail system treats it as real message vs mail bot. Tons of discussion about this online for bbpress, woocommerce, etc.

I just setup ecom store and only way to get gmail to not tag it as spam for lost password emails was to setup smtp email via plugin for wp. I think we chose the easy smtp plugin from the wordpress.org repo.

Tagdiv might gave better answer, but that has been my expeience.

Hope that helped a little bit. ?

Hey Chris, thanks a lot. I am actually using Easy SMTP plugin. I have tried to use the password reset feature on the Popup and it works, the only email that is not going through is when a user registers on through the popup, they don’t receive a message. All other notification work.

Hi, I use Easy SMTP and all other emails and notifications work, I also mentioned that WordPress backend registration works well only the popup has issues. I don’t know how to check the error logs please direct me how to do that.

Hi
fyi, for our setup the only one I could get to work for everything was this:

WP-Mail-SMTP
https://wordpress.org/plugins/wp-mail-smtp/

the error logs would likely be from your web hosting setup; go to your hosting panel, then “logs” and there should be error log which shows errors being generated (some are normal, some are probes from bots, some are specific to stuff like “unable to connect blah blah…”).

Actually, many SMTP plugins ALSO have a debug mode to let you know if there was issue connecting to send email, which is how I was able to finally get one to work for us.

We use “authenticated” email via secure port, on an “https always on” site setup. Which is why I had to go through some extra hoops.

Sorry don’t have more simple easy answer … this was the last problem that was tough to solve for the ecom setup in my case.

Hi

My problem was solved by switching from WP SMTP to EASY SMTP plugin. All this seems to be due to wordpress 4.3 and the plugin WP SMTP has not been updated yet.

Anyway, another very important subject of improvment for Newspaper is the subscription process. Sending a strong password by email is relly not a good way to have people coming on the website. Also, it gives the access to the backend whereas your font plugin is intended to avoid this.

Why dont you just improve your login form by adding a password field and then a mere conformation link sent by email…

I have tried all the above solutions and none worked.

Luckily I saw this post; https://forum.tagdiv.com/topic/problem-with-user-registration/

replacing the line wp_new_user_notification($user_id, $random_password); with wp_new_user_notification($user_id, null, ‘both’ ); Worked for Me, courtesy of lukas