Installing plugin broke my dashboard

Hi,

I just installed the WP cache plug, and right after the installation the dashboard function broke down.

I can’t get to my dashboard anymore…. After log-in, all I get is a white screen.

Please help?

Thanks
Michel67

Enter via FTP and locate folder wp-content/plugins/wp-cache folder. and rename for wp-2

Now wp cache are disabled and you can enter into your dashboard.

Hi Ing Geek,

I’m able to access my dashboard again, problem solved.

Thank you for your quick reply!

Michel67

Hmmm,

I’m afraid it’s broken again, and worse this time…

I tried to install a different caching plug-in, W3 Total Cache and the same ‘white screen’ appeared after trying to access my dashboard. The trick with FTP and renaming the plugin worked, but after deleting the plugin (from the dashboard) I got a white screen again. Although the plugin directory was removed (as checked with the FTP client), I’m afraid it left some code.

So, now I’m stuck with a white screen when trying to enter the dashboard?!?

Please help again?

Thanks!
Michel67

Hi,

Thank you for your help, this did solve the problem. However (for future readers of this forum :-)), I needed one extra step in order to restore to normal and that is to deactivate all plugins and re-activate them again.

Thanks!