Hello there,
Today morning we woke up and some of the photos attached as featured images were removed from the posts!
It was strange because only some (6-7) were removed, without any pattern – some new, some older, different categories etc.
They were not at the uploads folder as well.
What could be the reason for this?
Any clues?
PS. I am using WP Super Cache and Smush It.
the featured images are also not shown on my site.
http://www.leobennews.at
On my site the are not shown when they are in post header: http://www.leobennews.at/2015/10/13/alarmuebung-der-ff-niklasdorf-im-seniorenzentrum/
It works when the featured image is included in the post: http://www.leobennews.at/2015/10/20/kulturpreis-der-stadt-leoben/
Hello,
Nothing happens for no reason at all, our theme does not delete images from your website. Please try to provide more details to your problem. Maybe you installed a plugin or made some customizations. If the problem reappears you can try to disable your plugins except visual composer, clear your cache and purge CDN files if you use it.
Based on what you wrote, we cannot know what caused the problem.
@Schuchi
I have checked your website and images seem to display fine: http://screencast.com/t/MIKlEtXdmrF – http://screencast.com/t/jcDV79FNFpTN
Let us know if the problem reappears.
Thank you!
Hi,
Thank you for your idiot based explanation but it didn’t help really.
All customizations are based on child theme and custom CSS only.
Regarding plugins, here is the complete list. I don’t think I am using any fantasy plugins – they are all what we are using in many of our projects.
I don’t really know how disabling plugins will help as this is not something we can observe before it happens.
If we disable plugins AND wait if it will happen again, we will not have a working site, this is not a useful solution, sorry.
So, my question is, do you foresee any reasons why it could have happened based on the plugin and theme combination?
Adminimize
Better WordPress Minify
Contact Form 7
Duplicate / Clone Pages and Posts
Font Awesome 4 Menus
Google Analytics Dashboard for WP
NextScripts: Social Networks Auto-Poster
Photo Gallery
Regenerate Thumbnails
tagDiv Social Counter
tagDiv Speed Booster
User Role Editor
Visual Composer Extensions All In One
WhatsApp Share Button
WP Smush
WP Super Cache
WPBakery Visual Composer
Yoast SEO
Hi,
We did not any similar reports so we cannot provide an exact answer regarding why this issue appeared. I’m not sure about all the settings of the plugins you use to tell you exactly if one of them could cause a similar issue, as we did not tested all of them(just those recommended – http://screencast.com/t/lPbFyRjROibI ).
I recommend to do more investigations regarding this, a start can be to ask your host about this. I’m sure he can offer more information on why those files were deleted(user action or plugin).
Also you could check the security settings on your site, look for the parameters specified in the following guide – http://codex.wordpress.org/Hardening_WordPress
Thanks!
