I keep getting this error when I try to add a screenshop image (png file) that I capture using my macbook shortcut (cmd/shift/4).

However, if I open the image in photoshop and save as a web ready image, it loads just fine as a png file. Why?
Perhaps I need to adjust my settings for images – if so, where? Here is my status page…any changes needed there?

Thanks for the great support!
Hi,
You need to get all of those entries green for the theme to work as intended (except the cache that is not a vital requirement). Please increase the values by using this tutorial: https://forum.tagdiv.com/system-status-parameters-guide/
Let us know if the problem is still there after you get all the values in the right parameters:http://screencast.com/t/3PM2n72UN
Thank you!
Using my FTP, I went to the wp-config.php file, but could not find where to modify those ‘yellow’ settings:
Here is the code:
Removed by admin!
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This reply was modified 10 years by
Alin [tagDiv].
Hello,
There are 2 files that need to be edited. One is wp-config.php and the other is php.ini.
In the wp-config.php you have to add this line to the bottom of the page: define( 'WP_MEMORY_LIMIT', '64M' );
In the php.ini:
The location of the php.ini may also differ from one server to the other, usually it’s located in the wordpress root, but on some servers it may be found in another location, you have to check the host documentation for more precise details.
1) max_input_vars – This sets how many input variables may be accepted (limit is applied to $_GET, $_POST and $_COOKIE superglobal separately). By default this parameter is set to 1000 and this may cause issues when saving the menu, we recommend that you increase it to 2000 or more.
2) max_execution_time – This sets the maximum time in seconds a script is allowed to run before it is terminated by the parser. The theme demos download images from our servers and depending on the connection speed this process may require a longer time to execute. We recommend that you should increase it 60 or more.
3) post_max_size – Sets max size of post data allowed. This setting also affects file upload. To upload large files you have to increase this value and in some cases you also have to increase the upload_max_filesize value.
Depending on the host they can be set from php.ini or .htaccess:
If these parameters exist, you can edit their values if not you have to add them to the file.
max_input_vars = 5000
max_execution_time = 300
post_max_size = 50M
I hope this helps