Sideways photo on mobile

Posted in: Newspaper
Post count: 135
sejpost
#79628
Nov 19, 2015 at 9:31 am

Photos are appearing sideways on mobile but correct on desktop. See example:

http://ecoronado.com/news/2015/11/18/vehicle-fire-avoid-6th-margarita/

Keep in mind that we did correct sideways photo in WordPress using edit tool. Why does it still appear sideways?

On this post too (only sideways on mobile):

http://ecoronado.com/news/2015/11/18/humans-coronado-veterans-day-edition/

Post count: 22421
Bogdan B.
#79683
Nov 19, 2015 at 2:29 pm

Hello,

I have checked your website on android and iOS devices and saw no sideways photos on either links you provided.
Maybe it was a temporary glitch or you managed to fix the problem in the meantime?

Thank you!

Post count: 135
sejpost
#79752
Nov 19, 2015 at 6:33 pm

Looks good on website, but not on mobile. Here is what I get on my iPhone with latest IOS (others get this result too):

sideways

Basically, if an image is uploaded sideways and then edited to be non-sideways, the mobile version shows the original upload.

Post count: 22421
Bogdan B.
#79821
Nov 20, 2015 at 9:03 am

Hi,
Unfortunately i double-checked that exact post and the image displays fine. I cannot recreate the issue.
Please remove your image from the library and upload it again. This time without plugin modification. Use a photo editor to rotate your images and upload them already rotated. Maybe the plugin did not work as expected.
Thank you!

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