Social counter

Posted in: Newspaper
Post count: 9
anujagnihotry
#80471
Nov 25, 2015 at 7:33 am

Hi Team, this is the 3rd problem i am facing with this theme the are 2 problems also not resolved and i am getting a very hard time by you people.

this time i need to ask even if i put the facebook page detail on my homepage social counter place it still shows the fans 0
there are 95 likes and it shows 0 even though when i clicked on it it redirected me to the correct facebook page.

please take a look.

Post count: 9
anujagnihotry
#80472
Nov 25, 2015 at 7:34 am

please update me if i miss something and let me know if there is something pending from your side.

Post count: 22421
Bogdan B.
#80549
Nov 25, 2015 at 11:36 am

Hello,

We are sorry for the inconvenience but facebook changed a few things that made the social counter not work anymore. This was fixed in the current version of the theme which went live yesterday. Please update your theme to the latest version (6.6) and also update the social counter plugin by deleting your current one and installing the one that comes with the theme: http://screencast.com/t/Zo16smkGYD2

Thank you for your understanding.

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