On the posts pages, the Facebook and Twitter icons were showing the number of shares and likes. For some reason it got set back to zero, perhaps when I updated the theme…I’m not sure. I see the number of shares in Jetpack, so they’re not lost. How can I re-establish the number of shares/likes?
Thank you,
Rhonda
Hello Rhonda,
Facebook changed a few things in their code that broke our social counter (facebook option). The twitter button should work as expected. Simply refresh it. Change the id to another one (cocacola for example) and see if the counter picks up the followers.
For the facebook option we are working on a fix as we speak. Until we get it done, you can maybe use another version of the plugin which worked for some people: http://cdn.tagdiv.com/wp-content/uploads/2015/12/td-social-counter.zip
Remove your current social counter and install this one.
Thank you!
