Hi, good afternoon, I am facing a weird problem, in my blog everything is fine except the tagdiv social counter don’t show my page follower in follow button. I checked everything, but it won’t make sense.
Please let me know.. What can I do.
Here in my blog link (http://www.planetbomb.net/)
Thanks, Tintin
Hello tintin,
I try to access your link and it display this message “Website Coming Soon” .
We released a new update which include a new version of Social Counter plugin which it’s tested and works fine. Try to update the theme at the latest version available on themeforest: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ and also update the Social Counter plugin from /plugins folder. Here you can check our documentation regarding plugin’s usage: https://forum.tagdiv.com/newsmag-tagdiv-social-counter-tutorial/
Hope this helps and let us know how it goes!
Thank you!
Hello Catalin,
thanks for reply.
for some hosting issue website was down.. i have updated plugin and follow all step, but i cant resolved the problem. and i cant find Facebook app ID box on the plugin.
http://www.planetbomb.net/
Thank you!
Hello,
You need to update the social counter as well. Please remove the current social counter and delete the files. The install the new version that comes with newspaper 6.6.1 from here:http://screencast.com/t/inlnPSqju The back-end settings should look like this: http://screencast.com/t/PdtxQ3ID6fH
Then you need to follow this tutorial to see how you can set it up: https://forum.tagdiv.com/tagdiv-social-counter-tutorial-2/
Thank you!
Hello,
I did everything you said, but still its show 0 likes.
Thank you.
Hello,
You need to check if the page is public. If it’s not then it will not work. Please access your page when you are logged out and see if can be accessed.
Thank you!
Hi,
It is working now.
Thank you
