Hello !
I have purchased my theme one year ago on ThemeForest and everything worked perfectly. Some days ago, i tried to put a Google Analytics code on “Background Clikable Ad” section and from this day, it totally fucked up my website.
You can see it on : http://dooweet.org
When i try to remove it from the Theme Panel, it loads “indefinitly” when i click on validate and it never updates the theme.
Can you please help me on this issue ? I think i should remove this line from the database but i don’t know where to find it…
I can give you access to the backoffice / database if needed !
Bests,
Chris
Hi,
You can use only normal url for Background click ad, scripts or other codes will not work. Please check documentation – https://forum.tagdiv.com/background-ad/
There is a specific spot where you can paste the analytic – http://screencast.com/t/oLAY1AZVlk
If I understand well your theme panel settings are not saved after you remove the code from background ad click, so please check your System Status and increase those values to the recommended, see this tutorial – https://forum.tagdiv.com/system-status-parameters-guide/ as max_input _vars small value could cause this issue with saving panel settings. If you don’t have access to php.ini file or htaccess please contact your host.
Let us know how it goes!
Hope this helps!
Hello !
I could do the changes on php.ini but the problem is still on the website & on the header i got :
“; var td_ad_background_click_target=””; var td_ajax_url=”http://dooweet.org/fr/wp-admin/admin-ajax.php”; var td_get_template_directory_uri=”http://dooweet.org/fr/wp-content/themes/Newspaper”; var tds_snap_menu=””; var tds_header_style=””; var tds_mobile_swipe=””; var td_search_url=”http://dooweet.org/fr/search/”; var td_please_wait=”Please wait…”; var td_email_user_pass_incorrect=”User or password incorrect!”; var td_email_user_incorrect=”Email or username incorrect!”; var td_email_incorrect=”Email incorrect!”; var tds_more_articles_on_post_enable=””; var tds_more_articles_on_post_time_to_wait=””; var tds_more_articles_on_post_pages_distance_from_top=”0″; var tds_theme_color_site_wide=”#e51a1f”;
Do you have any idea how to solve it ? Thanks a lot for your help, and happy new year 🙂
Hello dooweet,
Please send us an email at contact@tagdiv.com with your log-in information so we can take a look of your page setup and we can further inspect the issue. Also, please provide this link in the mail so we can know who you are and what the problem is.
Thank you for the message!
