Visual Composer Design Options dont' save

Posted in: Newspaper
Post count: 3

This is my first week on Newspaper so forgive me for such a simple problem but any help would be appreciated.

I have a page made – “home” – and on the home page it has five rows. Each row has one element (1 big grid, 4 block 16 respectively).

When I go to edit > Column Settings > Design Options, and choose a background color of red, save, update, the color I have chosen has disappears and the default blank white color persist.

This is also duplicated on a page with just a text block on a single row.

Is there something I’m doing wrong or does border color change only save with certain requirements.

Post count: 23312

Hello an0therPass34,

Thank you for purchasing our theme.

I’ve tested on my side and everything seems to work as expected, as you can see in the screenshots below:
http://screencast.com/t/JgYvDWzm -> http://screencast.com/t/e2lsMaeM -> http://screencast.com/t/izRulglT

Please ensure that you have installed correctly the plugin and you use only the plugins that come bundled with our theme to rule out conflicting plugins.

Let us know how it goes and if you still need assistance on this please provide more details and your website URL so I can further inspect the problem.

Thank your for the message!

Post count: 3

Hello,

Thanks for the response.

I guess I do have a problem somewhere.

I will give you my site url but I haven’t uploaded it yet. After this response or so, I will upload it and give you access if we haven’t found the problem.

Quick rundown, I’m developing with the xampp stack (windows 10 pro). I have no additional php modules or anything installed. Only thing I’ve changed is the limits for max_upload.

WP is 4.4
PHP is 5.6.3 / Apache 2.4.10
NewsP theme is 6.6.3 – I don’t have a caching plugin installed yet so I have a yellow on your ‘system status’ screen.

I have no additional plugins installed, other then what came with WP and your theme (Akismet, Hello Dolly, Slider Rev., Visual Comp; the first two aren’t activated).

Any other place you think I could look?

After typing up to here, I realized I made a mistake in my email. One word.

If you notice in the last sentence of my post, I say border. I messed up when I said background earlier in the post. I can change the background color of the column/row the same as the picture you attached.

What I can’t do is make a border appear around the colored column/row. When I choose a border color and style, they return to the default white color and ‘theme defaults’ border style.

Sorry.

Post count: 23312

Hello an0therPass34,

Unfortunately, not all the options from Visual Composer are working properly with our theme. If you want to add a border for your row in Visual Composer, first of all, you have to do a custom class, like this -> http://screencast.com/t/32YNzY3r8WWs and then you should add the border with custom CSS like this -> http://screencast.com/t/YS84oYlpPUr

Please try the code below and add it in Theme panel->Custom CSS area, like this: http://screencast.com/t/EdJI1cqUbLtD

.custom_class {
border:3px solid red!important;
}

Hope this helps and let us know how it goes!

Thank you for the message!

Post count: 3

Great help. Thank you for the step-by-step 🙂

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