I’ve searched for this problem and couldn’t find it but on occasion the site won’t load and show a white page with the statement “This account has reached its limit of concurrent processes”.
I called my hosting company and they said this wouldn’t have anything to do with them so can anyone help? This usually happens when my site is getting higher traffic so I’m guessing the processes aren’t closing but can anyone help me? Thanks so much.
-Steven
Well, first you want to figure out which “account” is giving you that message. Is it coming from a plugin like JetPack ? Is it coming from social plugin ? If it’s not from your hosting provider, then you’d need to check your error log, or audit your plugins to see if your “account” for that particular plugin has given you that error. Usually in your “account” there would be a message about it, and generally some way to upgrade whatever that account happens to be.
If you site won’t load, and you’re seeing that message — then it seems like that would be from your hosting account. If they say that isn’t coming from them, I’d kind of suggest you get a better host (!).
However, you can
a) make sure you have enough memory allocated to WordPress in both wp-config.php and php.ini (google how to do this)
b) limit number of modules and image sizes used (tune that so you’re using same size modules on each sidebar/footer, for instance — not three different; consider NOT using fly-out suggested and the related posts modules)
c) when you get that message, go right to your server error log to see WHAT caused that
d) get a better host
