Images being called at wrong sizes

Posted in: Newsmag
Post count: 18

I am having this issue where I know the correct thumbnail sizes are saved and could be served to the page, however they are not. It is causing my right rail and all my modules to have an inconsistent look/formatting. Is there a way to solve this?

See this link to see what I am talking about in the right rail.

See this link to see what I am talking about in a different module.

Post count: 6535

Hi

I’ve checked your site and noticed that the theme don’t use thumbs for this block: http://screencast.com/t/akux07VHT Try to regenerate your thumbnails: https://forum.tagdiv.com/thumbnails-fix-strange-looking-images-on-blocks/ deactivate all plugins except Visual Composer, clear all caches and test again.

Let me know how it goes.
Thanks!

Post count: 18

Hey Andrei,

I did as you suggested and it didn’t seem to work. I deactivated all plugins and regenerated the thumbnails, cleared all caches and tested.

The thumbnails exist, I tested it by taking one of the images that isn’t fitting properly, put their location in the url and added the correct size (the size they are supposed to be) at the end of the url and it showed up. For some reason the theme isn’t pulling that specific image though.

Thanks for your help.

Post count: 6535

Hi

Please send us an email at contact@tagdiv.com with your login credentials and we will inspect this issue as soon as possible, also include a link to this topic.

Thanks!

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