Issue with theme on page

Posted in: Newspaper
Post count: 3

Hi there,

Would like to check, when i insert in VC “media grid” the page doesn’t seem to load right and also doesn’t show the media grid images and if i delete the “media grid” then the page re loads normally, but of course with out the media as it was deleted.

I have tried de activing and re activating plugins to check if there is a compability issue but doesn’ tseem like. Would like to check if you can help figure out what’s wrong.

The page with the issue is http://staging2.bitesizepixel.com/high-resolution-free-images/ Right now i have the page set up with “Media Grid” and if you open the home page at the same time, you can see that the main layout is different. Seems like a break issue or something.

Thanks you

Post count: 3

UPDATE – pushed to live server so the link is now http://staging2.bitesizepixel.com/high-resolution-free-images/

Please let me know if you can look into this and find out what is wrong. I checked with the support of VC and they said :

The issue is because there is an inbuilt version of Visual Composer (or the related code) present in your theme which is overriding the standalone plugin version and hence causing the issue. You will have to get rid of it. I would advise you to do so with the help of theme author, otherwise you might loose the extra elements added by him. Once this is done, you can install the standalone plugin and it will work fine. Kindly check.

Post count: 22421

Hello,
Unfortunately the page you provided is a blank page and we cannot inspect anything. Please provide an example of how the media grid displays so we can have an idea. Add a media grid to your page so we can inspect it.
Thank you!

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