Custom sidebar problem

Posted in: Newspaper
Post count: 5
mabaro
#90146
Jan 20, 2016 at 1:56 pm

Hellou,

I have this problem:
1. I have created custom sidebars for categories
2. I place diferent widgets into this custom sidebars
3. When I save iT, everything is OK
4. but thenafter I reload the widghet page (or refresh), and all content from custom sidebars is deleted (respectively is moved tu inactive widgets) and i have to do everything again

Please help, thanks

WP 4.4.1, Newspaper 6.6.4, Visual composer 4.7.4

Peter

  • This topic was modified 10 years by mabaro. Reason: version added
Post count: 23312
Catalin
#90162
Jan 20, 2016 at 3:06 pm

Hello mabaro,

I suspect to be a problem that might be caused by the plugins in conflict. Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme. This odd behavior occurs when some untested plugins interfere between them and with the theme. Also, please ensure that your title of the sidebar does not contain a strange character (unknown symbols) but only letters and numbers. Check your sidebar after you have done this changes and see if your problem persists.

Hope this helps and let us know how it goes!

Thank you for the message!

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