Hi, I’ve just updated to the latest version (3.5) and now the theme panel has become unresponsive – I cannot navigate between the different options. Also images/thumbnails seem to have resized and part of the header ad is cut off from the bottom.
http://welfarenewsservice.com/
I also posted in in the comments section on themeforest, so apologies for asking here too.
Hi,
You have some javascript error in console, see here: http://screencast.com/t/Od7wOX6qj please disable all plugin or one by one and see if works.
Thanks for the message!
Hi Marius,
I deactivated all plugins but it had no effect. The theme panel was still not working, I still cannot navigate between the options.
Here are some javascript errors which are occurring on the theme panel page:
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:843
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:860
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:878
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:932
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:950
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:968
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:986
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:1004
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:3264
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:5747
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:5876
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:6005
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:6134
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:6263
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:6392
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:6521
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:6650
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:6779
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:6908
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:7037
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:7166
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:7295
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:7424
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:7553
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:7682
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:7811
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:7940
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:8069
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:8198
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:8327
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:8456
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:8585
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:8714
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:8843
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:8972
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:9101
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:9230
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:9359
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:9488
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:9617
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:9746
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:9875
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:10004
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:10133
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:10262
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:10391
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:10520
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:10649
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:10778
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:10907
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:11036
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:11165
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:11294
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:11423
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:11552
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:11681
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:11810
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:11939
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:12068
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:12197
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:12326
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:12455
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:12584
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:12713
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:12842
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:12971
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:13100
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:13229
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:13358
ReferenceError: td_upload_image is not defined
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:13487
TypeError: Object [object Object] has no method ‘backstretch’
http://welfarenewsservice.com/wp-admin/admin.php?page=td_theme_panel:13588&host=welfarenewsservice.com
Thanks.
Hi,
I’m almost sure that the theme got corrupted or some files did not upload correctly. Can you reupload the whole theme?
Radu O.
Hi,
I’ve managed to discover that the issue is being caused by a conflict between the latest update to the theme and Cloudflare CDN.
Disabling/pausing Cloudflare optimisation resolves the issue and allows me to navigate through the theme panel. I have informed Cloudflare of the conflict and are awaiting their response.
I have no idea what may be causing the conflict but I do know it isn’t Javascript minification, which was already deactivated prior to installing the latest version of the theme. The problem only started after installing the latest theme version and I have tried reinstalling it more than once.
