Slider (Col-2) Disappear on some Mobile Devices

Posted in: Newspaper
Post count: 1

I found a strange bug with slider image does not appear on screen on some mobile devices (in my test: iPad 3, Note 4, Note 5). It only happens with slider-col 2 (2/3 width) and does not happen with slider-col 1 and col 3. This bug does not appear on any desktop browser.

My website is wekorat.com

On some device (e.g. Nexus 6 via Chrome debugger), the slider appear correctly. The style in div “td_module_slider” is 392px. (I think this is calculated by JavaScript from device screen size)

But on certain devices, the slider is gone blank. The width becomes “0” as highlighted in the screenshot.

It seems to me this is a screen calculation bug from any JS file.

Post count: 23312

Hello Isriya Paireepairit,

I have checked your website for miscellaneous devices and the slider seems to work as expected.
-> http://screencast.com/t/vLwYyjAHrhK
Please try to disable all the active plugins, except Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is necessary to do this because some untested plugins that you are using can cause some interference between them and our theme and can produce these errors on some devices. Also, please try this feature from our demo preview -> http://demo.tagdiv.com/newspaper/big-grid-slide/ and see that are works fine and this kind of issue does not come from the theme.

Hope this helps and let us know how it goes!

Thank you for the message!

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