how can I remove this double line?

Posted in: Newspaper
Post count: 40
jerryd
#90966
Jan 26, 2016 at 7:44 am

today I have found a double line just under the header, http://www.screencast.com/t/3CvtdyVE
it seems an image. How to fix it?

Post count: 7909
Alin [tagDiv]
#91045
Jan 26, 2016 at 1:22 pm

Hi,

Please provide a link so we can inspect this and provide an accurate solution.

Thanks!

Post count: 40
jerryd
#91550
Jan 28, 2016 at 11:54 am

my site requires username and password
can you tell me your email? I can send those to you

Post count: 23312
Catalin
#91643
Jan 28, 2016 at 3:50 pm

Hello jerryd,

Please send us an email at contact@tagdiv.com with your credentials so we can further inspect the issue. Also, please provide the link of the topic so we know who you are and what the issue is.

Thank you for the message!

Post count: 40
jerryd
#94292
Feb 10, 2016 at 1:06 pm

sorry for such late reply. I just moved in a new house, I have to wait for internet to be connected.

the credentials have been sent to your email above.

Thanks

Post count: 23312
Catalin
#94317
Feb 10, 2016 at 3:29 pm

Hello jerryd,

Replied via email.

Thank you for the message!

Post count: 40
jerryd
#94489
Feb 11, 2016 at 11:38 am

it is strange, I open it with firefox it displays correctly but when I open it in Chrome the grey line appears.
what is version of Chrome you are using?

my one is v48.0.2564.109 m

Post count: 22421
Bogdan B.
#94521
Feb 11, 2016 at 2:13 pm

Hello,
I have also inspected your site and did not see any doubled lines. We use chrome version Version 48.0.2564.103 m
Please try to check your site on different machines and see if the problem is not local.
Thank you!

Viewing 8 posts - 1 through 8 (of 8 total)
The forum ‘Newspaper’ is closed to new topics and replies.