site not working

Posted in: Newsmag
Post count: 1

I installed newsmag theme and it was working fine, after some days later ifound out the site is scattered. please what caused this as i havent loggrg into mt admin until now to see what i can do and all attempt has failed. Also the theme is not compactible with avast antivirus as i have to disable my webshield for this theme to work and this is not right, please i need help.
site atmandcards.com

Post count: 9544

Avast is not the best anti-virus, and gets many false positives. You should simply disable it, or setup an ‘exception’ when editing your site in WP admin.

If something “suddenly” changes without your knowledge good to look at what might have changed with an automatic WP update, or a plugin mis-begaving.

Try disabling all plugins except Visual Composer, and YOAST, and clear all caching on your site if used *and* in your web browser.

Post count: 6535

Hi @gerry

Checking your site I found some errors in browser console. This errors are directly related with theme’s blocks that’s why the site is not displayed fine: http://screencast.com/t/DIRsU1DWWUHu Please make sure that you updated the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also during the update process deactivate all plugins then enable only Visual Composer and check the site again.
Theme’s code it’s tested and does not contains any malicious code so as @Chris suggested it may be a false positive. For more details about this please check this topic: https://forum.tagdiv.com/topic/virus-detected-in-the-theme-2/ While you install the theme consider deactivating the Avast antivirus as this may affect some of the required files.

Let us know how it goes.
Thanks?!

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