problem with sticky menu

Posted in: Newspaper
Post count: 10

the first button on the right isn’t clickable or being hovered, that’s happened only when the width is larger than 800px i guess

screenshoot: https://files.fm/g/su7u37kq#aa/Screen+Shot+2016-02-27+at+15.13.12.png

Post count: 10
Post count: 23312

Hello sherby,

I have checked your website and saw that everything seems to work as expected, as you can see here->http://screencast.com/t/CCB4BQAmn8 If your problem appears, please ensure that this issue does not come from interference between your untested plugins and our theme. To exclude this case, please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme.

Thank you for the message!

Post count: 10

sir, i mean the menu that appeared when you scroll up not the main menu

Post count: 23312

Hello sherby,

I have checked your website again and I have not saw the sticky menu. Please ensure that you have activated from Theme panel, like this -> http://screencast.com/t/wxnuBEYV4

Thank you for the message!

Post count: 10

hello again,
i think you still didn’t get what i mean,let’s recap, i’m talking about the menu that appeared when you scroll up if you in the middle of the site, i have problem with first button, check the screenshot

https://files.fm/u/sffeymf7

Post count: 23312

Hello sherby,

Unfortunately, I cannot help you because I have checked again your website on multiple browsers like Opera, Chrome, Opera, FireFox and I have not seen the sticky bar (main menu that appeared when you scroll up) as you can see in this video -> http://screencast.com/t/mX8TIyD5GSrC Please try to clear all cache and please ensure that you have enabled the sticky bar from the panel.

Thank you for the message!

Post count: 10

i don’t why it’s not appeared to you i tried to deactivated it and re-active as you show up there, but i’m pretty sure it’s still working for my i check from other devices

Post count: 23312

Hello sherby,

Please send us an email at contact@tagdiv.com with your credentials (wp-admin) so we can further inspect your issue. Also, please provide the link of this topic so we can know who you are and what the issue is.

Thank you for the message!

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