Newly purchased Script not working. Demo also does not work.

Posted in: Newspaper
Post count: 2

recently bought your script.. Spent over 12 hours trying to get it running…

1. installed it thru wordpress, then deleted and installed thru http://ftp..
2. system info checks out ok..
3. but it just does not run and does not displays sidebars on pages, posts etc..
4. installed your newspaper default demo but that looks the same…same issues..
sidebars have never shown on any pages
5. Photos appear after a delay…There are gaps in the posts…something is terribly wrong

Please help…We would like to have the script installed / configured as per your demo. Do we have to pay extra?, please let us know.
http://www.surchy.com

Thanks

Post count: 9544

Try watching the demo install video in theme docs.

Post count: 2

watched it several times…

Post count: 22421

Hello,
Was the layout broken before you installed these plugins? http://screencast.com/t/mgtADVFdZ
Please try the following. Disable all plugins except visual composer, clear cache and reset cdn files if you use it. This should rule out a plugin conflict you might have. If the problem is still there, check for any custom code added to the theme or modifications to the homepage (rows added inside other rows will cause the layout to break)
Let us know how it goes.
Thanks.

Viewing 4 posts - 1 through 4 (of 4 total)
The forum ‘Newspaper’ is closed to new topics and replies.