Hi Support Team,
Something weird is happening with sidebar on my website. All pages of sidebar work fine, but only at page 43 is sidebar disappears and displays above post lists, I can’t find the solution to my problem.
Here is the screenshot.
https://goo.gl/k2ske3
or check at the page 43
http://www.natgeomedia.com/category/news/page/43
Thanks in advance!
Fettbauch
Hello fettbauch,
I have checked your website and I saw your strange errors to page 43. However, I suspect this odd issue to come from your untested plugins which you are using in the theme. Please try to disable all the active plugins, leave just Visual Composer, clear all cache and install only the plugins that come bundled with our theme and rule out the conflicting plugins. It is possible that your plugins to interfere with our theme and creates this type of issue. Please try my advice and check after this your page 43 and check if your problem persists there.
Hope this helps and let us know how it goes!
Thank you for the message!
Hi Catalin
Thanks for the reply. I just did what you said, I disabled all the plugins, activated only Visual Composer and cleared all cache on the website, but the issue still occurs. đ
Are there any other ways to check the possible problem?
Thank you so much!
Hello fettbauch,
I have checked your website again and I saw the problem again with your 43 page. Also, I have noticed that you have used an old version of Newspaper v.6.5.1. Please try to update the theme to the latest version 6.7 only via FTP, according to our documentation here -> https://forum.tagdiv.com/how-to-update-the-theme-2/ Also, please check all your customizations if you have, your ads code from the Ads area to have no syntax errors. Before doing the update, please make a full backup.
If your problem is still there after these changes, please let us know.
Thanks.
