Hello, when i go to change setting in category settings of theme panel
the system infinite loading and dont save change
please can you help me?
best regards
Hello stanislao,
I suppose that you have some trouble with theme saving. Please notice that this is an older issue which the latest version of WordPress (4.5.2) caused to Wordfence plugin.
First of all, please try to increase your parameters from your system status to be higher, according to our documentation here -> https://forum.tagdiv.com/system-status-parameters-guide/
Please check this topic here -> https://forum.tagdiv.com/topic/cant-save-theme-settings/ because there was discussed this problem about Wordfence plugin. If you have the Wordfence plugin, please disable it or set it according to workaround that was explained in that topic by Bryson T.
Hope this helps and let us know how it goes!
Thank you for your understanding!
We dont have wordfence plugin
and the parameter is all GREEN in your server page in theme panel
Hello stanislao,
We have done a lot of investigations and it seems to be a mini-bug in our theme in this regard. We work hard to fix this problem and in the future update, we will solve it, as soon as possible.
Thank you for your understanding and we are sorry for the inconvenience!
hello!
the problem persist after last update .
if is important… the problem found only when change color or background of category
and present infinite loading and dont save
bet regards
I also have a similar problem, general background color reverted and its seems I cant change it anymore no matter what.
Hello all,
Please ensure that you have fully updated your theme only via FTP because this is the surest method, in this case, you have cleared all your caches and test it again and see how it works. Also, if you problem is still there because these tips, please send us an email at contact@tagdiv.com with your log-in information (wp-admin) so we can further inspect your setup page.
Thanks for your understanding!
i created user for you and send email to contact@tagdiv.com
thanks for time spending
Hello stanislao,
I have checked your website and I saw that you are not the latest version of the theme. Please try to update your theme to the latest version of it (Newspaper 7.1) because there was solved this type of issue regarding on the stuck when you save, as you can see here -> http://screencast.com/t/yCf8fms33j1l
Hope this helps and let us know how it goes!
Thanks for your understanding!
