Hello !
I have installed newspaper 7 on my web site but I can’t personalize homepage beacause the visual composer does’t work. When I clic to add elements, blocks or models, my clic don’t work ! what I need to do ?
Hello,
Please update your version of visual composer by following this guide: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
Please make sure you have version 4.11.2 of visual composer.
Thank you!
Thank you ! I have fixed this problem but now I can’t configure the custom display categories in the blocks. Nothing changes on the site after update parameters
Hi,
The blocks can be configured from block settings and a specific category can be set to it. Please try to filter just a specific category for a block or a sorting option to see if the block responds to the new settings. Also make sure you clear your cache as sometimes cache can affect any setting on your site.
You can also try to disable all plugins except visual composer, clear cache and reset cdn files in order to rule out a plugin conflict.
If you still have trouble with this, please send us an email at contact@tagdiv.com and provide wp-admin so we can inspect the issue.
Thank you!
