Update error 3.0

Posted in: Newsmag
Post count: 115

Hi
Site blank
See error
error

Post count: 115

Large error message

View post on imgur.com

Post count: 115

and?
any solution?

Post count: 6535

Hi

Make sure you have update the theme according with our documentation: https://forum.tagdiv.com/newsmag-how-to-update-the-theme/ also try to deactivate all plugins, leave just Visual Composer active, clear all caches, purge cdn files if you’re using then test again.

Thanks!

Post count: 115

error persist

<b>Fatal error</b>: Class ‘td_global’ not found in <b>/home/domain/public_html/wp-content/themes/drops/header.php</b> on line <b>15</b><br />

Post count: 115

Take a look
🙁
screen

Post count: 6535

Hi

Please provide your site url so I can have a closer look and I will get back to you as soon as possible.
Thanks!

Post count: 115

dropscafe.com.br

Post count: 6535

Hi

I’ve checked your site and the theme seems to works fine. However I’ve noticed that you’re using V 3.0 but the css loaded comes from V 2.3.7: http://screencast.com/t/REpPde7fSiIM Try to clear all caches, purge cdn files then test again,
Also provide some specific detail about your issue if still persist as I am not sure I understand it very well.

Thanks!

Post count: 115

Andrei L.
enter now in domain

view-source:http://www.dropscafe.com.br/
look error

<b>Fatal error</b>: Class ‘td_global’ not found in <b>/home/dropscaf/public_html/wp-content/themes/drops/header.php</b> on line <b>15</b><br />

Post count: 115

Fatal error: Class ‘td_global’ not found in /home/dropscaf/public_html/wp-content/themes/drops/includes/wp_booster/td_single_template_vars.php on line 14

Post count: 115

Fatal error: Class ‘td_global’ not found in /home/dropscaf/public_html/wp-content/themes/drops/includes/wp_booster/td_single_template_vars.php on line 14

enter now in domain

view-source:http://www.dropscafe.com.br/
look error

<b>Fatal error</b>: Class ‘td_global’ not found in <b>/home/dropscaf/public_html/wp-content/themes/drops/header.php</b> on line <b>15</b><br />

Post count: 115

I am back old files
my site not can offline for many time

sad

Post count: 6535

Hi

I’ve checked your site again but theme’s update is not made properly. Try to deactivate all plugin except Visual Composer then update the theme again following the ftp method: https://forum.tagdiv.com/newsmag-install-via-ftp/ clear ll caches, purge cdn files then test again.
Let us know how it goes and if the problem persist please send us an email at contact@tagdiv.com with your login credentials and also give us ftp access. We will inspect this issue as soon as possible,and will get back to you with an answer, also include a link to this topic.

Thanks!

Post count: 115

Sent
Thanks

Post count: 115

I did the update theme, but Home Widgets not showing

Post count: 6535

Hi

I’ve checked your site and the theme works fine also the widgets from sidebar are displayed fine: http://screencast.com/t/BMzG8wKS
Let us know if you still need assistance on this.

Thanks!

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