Hi,
I have only one day of support left with your theme on themeforest, but I have never had the need to contact you before now.
My website got hacked and my domains hijacked which caused me to have to update my server, website etc. I’m not sure exactly why this happened.
Anyway, after upgrading to your latest theme version for newspaper 7. I receivde the following social counter error as shown in the attached. It appears all white. Are you able to tell me why it is doing this?
To see the problem, see the below image.
https://www.dropbox.com/s/h7q72evlouu04wb/123.jpg?dl=0
Thanks a lot
Hello,
The issue is rather simple. You have to update your plugins as well as the theme as the old social counter from newspaper 6 will not work anymore in newspaper 7. Please disable and delete files for your current plugin and then install it again by using the version provided in the archive you downloaded from envato.
Please make sure to update the visual composer plugin as well: https://forum.tagdiv.com/how-to-update-visual-composer-plugin/
I hope this helps.
Thank you for your message!
