Menu dropdown and Search is NOT working BUT it is working fine in preview mode.
When I access my website (http://www.reviewfood.net) from various browsers or devices, following things are NOT working :
* I don’t see Main menu drop down working at all. I don’t see an option to drill-down the main menu items. Hovering over it has no action and it is NOT showing menu items.
* Clicking on search icon on top right (near main menu area) does nothing i.e. I don’t see search box on clicking search icon/button
But, the mentioned issues are NOT seen in preview mode i.e. When I click on Appearance -> Customize (Preview mode) – It works as expected and I am able to see the main menu drop down working as expected. Also clicking on search icon shows a search box, searching for a text lists search results as expected.
Issue got resolved after disabling ‘W3 Total Cache’ plugin.
Hi,
Thanks for letting us know!
Unfortunately the W3TC plugin is not tested with the theme and it is a complex plugin which has many settings that could conflict with the theme. So you will need to check the plugin’s settings and see what couse this issue.
We recommend Wp Super Cache with this configuration – https://forum.tagdiv.com/cache-plugin-install-and-configure/
If you want to uninstall the W3TC plugin please check this tutorial – http://journalxtra.com/wordpress/uninstall-w3-total-cache-proper/ as it is not enough to deactivate and delete it.
Hope this helps!
Hi,
I have the same issue with not working Search option in the header menu.
however I have not the W3TC cache plugin installed.
Could you have a look into this please – I went trough all the php’s involved with the search option and all seems to be ok – even when comparing to relevand php codes from a live preview.
I have made no changes to any of the originally downoloaded files so theoretically option should work fine but it doesn’t
Hello kenny30,
I have checked your website and I saw that you have a js error in your console and also, you are using some untested plugins which can interact with the theme core files and cause a lot of unknown issues. Please try to disable all of them and install only the plugins that come bundled with the theme packet and rule out any conflicting plugins. Also, if the problem is still there, please try to make a new clean install from scratch and check the results.
Thanks for your understanding!
Hello Catalin,
Thanks for your so prompt response. Would you be able to tell my what exactly is this js error and how to repair it? I have downloaded the theme and did not change any code or scripts. The only I used was and is a Visual Composer to design the website how I wanna it to be.
Could you also advise what plugin may cause fault performance of this search in menu?
Will the standard vp-wp-search work instead?
I do not care what type of search is in menu as long as it works correctly as a search widget in sidebar is just taking space.
Thank you
Hello,
The js error is most likely caused bu one of your plugins. Unfortunately it is impossible for us to say which one. You will have to remove all of them except visual composer and clear all caching. Then activate them one by one testing your site after each one in order to find the one causing the issues.
Thank you!
Cześć Bogdan,
Thank for all the information. I have resigned from the live search (I’ve hidden this option as advised on other topic) and will use the search box in a side bar – I have rearranged widgets there and all the things fit in it pretty well.
However I have one more thing regarding the search option:
Where to change colour of the button (the black colour) to the orange that is used in the rest of the website – see the picture.
https://ibb.co/njR5Tv
an advise of the file responsible for the search button and a bit of code will be much appreciated
Also a question about Facebook comments plugin: I want to use it instead of WP in-build comments usability.
Is there any chance that the latest fb comments are displayed in the “recent comments” widget? Or maybe there is a different widget which allows to do this?
I went trough plugins available but couldn’t find anything what might have done this
If you have a solution it would be a great of help for me
thank you
Hello,
1. You can use this css code in the theme panel->custom css code:
.widget_search .wpb_button.btn{
background-color: #ef7f1a;
}
2. FOr the facebook comments you can use the facebook api directly like shown in this topic: https://forum.tagdiv.com/topic/facebook-comments-2/
Thank you!
Hi again Bogdan,
Thank you so much for the color changing code.
As per FB comments – I have already this FB API installed on my post pages and it works as I want it to work.
The question is how to put those comments, the most recent of them into the “recent comments” widget which I have in the homepage sidebar
website
the widget gets comments from the theme comment module which is now swithced off globaly.
have a nice weekend
Hello,
Unfortunately there is no simple solution I can provide to implement the faceboopk comments into a widget. Sorry.
You will have to hire a freelancer for this if you really need this as we cannot provide a solution in this regard.
Thank you!
I thought so!
thankyou
