Everything is broken after 6.* > 7.3 update

Posted in: Newspaper
Post count: 32

Hi! Please have a look at my website: http://magazeta.com/
Everything is broken, I see double menus, missing sliders and bunch of errors.

I’ve updated via envato toolkit, then tried to do update again via downloading file from ThemeForest. Same thing.
Also I’ve manually updated the VC plugin. Didn’t solve my problem.

Post count: 32

Looks like mobile menu and mobile search are visible on PC version, that’s why PC homepage is broken.
Also slider disappeared …
Please help

Post count: 32

OK, I donwgraded to 6.3.3 and my child theme. Still waiting when tagDiv will fix the new version.
it was bad idea to update…

Post count: 23312

Hello mayuxi,

First of all, please ensure that our new version of the theme (Newspaper 7.3) is fully tested and still brings the most results. So, please try to make a full backup being safe. Then, try to download the latest version of the theme from Envato Market, clear all your old version of the theme and install the new one using the FTP because this is the surest method in this case -> https://forum.tagdiv.com/install-via-ftp/. Also, please install only the plugins that come bundled with the theme (Visual Composer 4.12, Social Counter 4.1), clear all your caches, purge CDN file if you are using the CDN system and check the results. If you are using the Child Theme, you will have to use the latest version of it and also, you can try to rule the theme only using the main theme, without child theme and see hoe it will work. You can make a new clean install from scratch and install the theme according to our documentation and you will see that the theme will work as properly.

Thanks for your understanding!

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